Frequently Asked Questions

Products & Formats

What is the difference between the Tea Extract, Tea Bags, and Loose Tea?

What is Herbalene®?

Is Jason Winters Tea caffeine-free?

Does Jason Winters Tea contain allergens?

Are your tea bags and packaging safe and environmentally friendly?

Where are your products made?

Can I drink Jason Winters Tea every day?

Can I mix the extract with other drinks?

How should I store the extract?

How should I store the Tea Bags or Loose Tea?

Can pregnant or breastfeeding women drink Jason Winters Tea?

Is Jason Winters Tea safe for children?

Shipping & Returns

When will my order ship, and how long does delivery take?

Do you ship internationally?

Are there countries you cannot ship to?

Will I have to pay customs fees for international orders?

What happens if my address is incorrect or the package is undeliverable?

How do you handle pre-orders and back-orders?

What is your return policy?